FAQ

Welcome to our Family

Our roots are along the foothills of the Adirondacks and that is where we choose to reside.  Our wings take us on many adventures, we love sharing our experiences with you through our jewelry. 

Shipping

Ready to ship items may take up to 7 days from the time of payment to date shipped. We will do our best to accommodate time sensitive purchases. Please contact us directly to arrange this. 

Payments and Refunds

We accept most major credit cards through our shop. PayPal can be arranged as well as cash if you're close by. 

We happily repair anything that arrives at your doorstep damaged from the mail. You must pay shipping to us within one business day and we will take care of the shipping back to you. Refunds are at our discretion and will be considered within ten days of you receiving the item. 


Contact Us

Drop us a line!

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Better yet, see us in person! Our shop is schedule to be open for the holiday season

We love our customers, so feel free to visit during normal business hours.

Sterling Roots

6488 Old State Road, Castorland, NY 13620, US

(315) 783-9627

Hours

We set up and demonstrate at the Watertown Farm & Craft Market most Wednesdays, May-October. 

Carthage Farmers Market some Fridays June-September